DSPG has been awarded to provide BT with a 18000 SMS Converter for the eSMS-999 service. The Emergency SMS (eSMS) service will provide a mechanism for accessing emergency services by people unable to use the traditional 999/112 numbers. Deaf, hard of hearing and speech impaired people who routinely use SMS and do not use the TextDirect 18000 emergency service will be the main beneficiaries.